Location: Berlin, Germany
Employment Type: Full-time Employee
Reports To: Program Dean based in Chicago, Illinois, USA
Direct Reports: All Berlin Center Staff Members
Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 6,000 study abroad students every year.
From our headquarters in Chicago to our 120 study abroad programs in 30 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad – especially in a fun, safe, and superior academic and cultural environment.
We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $3 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.
We’re not ashamed to admit, we’re a little bit obsessed with study abroad.
The IES Abroad Berlin Center Director is responsible for strategy, management, and operations at the IES Abroad Berlin Center. The Center Director supervises the Center’s academic programs, serves as the main point of contact with the Center’s partner institutions in Berlin, and cultivates a broad range of contacts in Berlin and Germany for the benefit of the Center and IES Abroad. The Center Director is the main point of contact for the Center with IES Abroad headquarters in Chicago, and works in close collaboration with the Program Dean in Chicago to whom the Center Director reports. The Center Director hires and supervises all staff and faculty members for the Berlin Center, and is responsible for the health and safety of the Center’s students. The Center Director also represents IES Abroad and the IES Abroad Berlin Center at IES Abroad meetings, on visits to colleges and universities in the United States, in meetings of professional organizations, and at conferences. The IES Abroad Berlin Center Director collaborates closely with other IES Abroad Center Directors, especially those of the Freiburg and European Union Centers.
The IES Abroad Center Director combines strong academic credentials with demonstrated experience in administration and management. The Center Director should be familiar with the nature, organization, and customs of higher education in both the United States and Germany, should have experience working in education in both countries, and should demonstrate skill at collaborating with German and U.S. institutions. The Center Director should have a strong commitment to academic rigor, to educating post-secondary students in an international environment, and to promoting intercultural competence. Native or near-native fluency in English and in German, both written and spoken, is required.
Administration and Program Management
- Collaborate with the Program Dean to set measurable goals for the Center each year and to evaluate progress toward the achievement of these goals.
- Develop and manage the Center’s annual budget and periodic forecasts; approve all Center expenditures; review expenditures on a monthly basis; and ensure that all financial deadlines are met.
- Plan and manage staffing of the Berlin Center, with appropriate approvals from Chicago.
- Ensure collaboration of the Berlin Center with the IES Abroad Customized Programs Department in Chicago, including the planning of potential programs and the administration of programs once on-site.
- Set regular office hours and be available to consult with students, faculty, and staff.
- Conduct annual performance appraisals of IES Abroad Berlin Center staff members.
- Foster an atmosphere of teamwork, mutual support, and enthusiasm among the IES Abroad Berlin Center staff.
- Provide on-going implementation of IES Abroad quality standards based on the IES Abroad MAP© series and IES Abroad policies and protocols.
- Collaborate with the Program Dean to enhance and revise the Center’s academic programs, and to develop new programs at the Center.
- Ensure the implementation of guidelines and recommendations from the IES Abroad Academic Council and Curriculum Committee.
- Conduct on-going evaluations of the Center’s academic programs, and collaborate with the Program Dean to propose and implement suggestions for improvements.
- Recruit, select, hire, train, and evaluate IES Abroad faculty to teach IES Abroad courses, while assuring that such hiring meets legal and other requirements in Germany.
- Oversee the management of internships for students, including proactive development of placement opportunities.
- Ensure the registration of students in courses, internships, and assistantships.
- Promote the effective use of educational technology and the effective use of Moodle, for both academics and extra-curricular activities.
- Maintain a high level of academic integrity at the Center by supervising the Center Registrar, by overseeing the implementation of IES Abroad academic and other policies, by reviewing and responding to grade appeals, and by assisting students with special academic needs and concerns.
- Promote professional development opportunities for staff and faculty.
- As appropriate, teach courses, in consultation with Program Dean.
- Meet regularly via phone or Skype with the Program Dean to assess and improve Center-related issues.
- Participate as requested in conference calls with Superusers in Chicago.
- Strongly enforce the use of German language by students on the IES Abroad Language and Area Studies program and relevant Customized Programs.
- Stay abreast of academic developments in Germany and the United States in order to maintain a timely, relevant curriculum in Berlin.
- Provide IES Abroad Chicago with information about the Center on a regular basis including, but not limited to, financial reports, promotional materials, information about societal and educational trends in Germany, information about labor requirements in Germany, and cultural information.
- Collaborate with IES Abroad staff in Chicago, fellow IES Abroad Center Directors, and other stakeholders on workshops, training seminars, intercultural projects, and other strategic initiatives defined in collaboration with the Program Dean, and the Academics Department and senior management in Chicago.
- Supervise the preparation of materials for the annual report of IES Abroad Berlin Center.
- Respond to email and other communications in a timely and responsible manner.
Outreach, Public Relations and Marketing
- Develop and maintain strong partnerships with local partner universities and institutions.
- Represent IES Abroad Berlin before local and regional German authorities and in the local community.
- Actively participate in the IES Abroad Annual Conference and Center Directors‘ meetings, including making presentations as requested.
- Represent the IES Abroad Berlin Center on visits to U.S. colleges and universities to educate faculty and staff on the Berlin Center’s programs, and the mission, goals, and practices of IES Abroad.
- Organize and implement site visits from representatives of U.S. institutions
- Organize and implement faculty seminars, familiarization trips, and other events
- Collaborate with IES Abroad staff in Chicago and the Program Dean on marketing materials, pre-departure materials, visa support materials, and other student materials.
- Oversee the health and safety of IES Abroad students per IES Abroad protocols.
- Oversee staff in dealing with student services issues.
- Supervise and participate in the on-site orientation of students to Berlin, the IES Abroad Center, and local partner institutions.
- Oversee the creation of student activities, field trips, and field study, ensuring the intercultural effectiveness and relevancy of field trips and field study to the IES Abroad and Center missions and academic goals.
- Oversee housing staff to ensure the quality of housing for students, to assess and improve housing options, and to deal with problem areas.
- Enforce IES Abroad discipline policies where necessary.
- Continually promote opportunities for student intercultural development.
Emergency Response and Crisis Management
- Design, review/revise, and implement local crisis management plans in accordance with IES Abroad policy.
- Conduct emergency drills each term in collaboration with the IES Abroad Crisis Management Team.
- Manage the 24/7 telephone emergency coverage to respond to student emergencies.
- Respond rapidly to student crises by accessing local resources and coordinating with the IES Abroad Crisis Management Team, the Dean of Students Office, the Program Dean, and others where appropriate.
- Proactively notify IES Abroad Crisis Management Team, Dean of Students office, and Program Dean of local emergencies or areas of concern that may affect the safety of IES Abroad students, staff, and faculty
Operations and Other Responsibilities
- Develop annual Center goals and objectives tied to the IES Abroad organizational goals, and report at least annually on progress toward these goals.
- Manage human resources for the Center including supervising staff, conducting annual performance reviews, setting individual employee goals, providing coaching and guidance to employees, dealing with disciplinary matters and grievances, providing employee information to Chicago, and undertaking other HR-related responsibilities.
- Hold regular staff meetings and coordinate all aspects of the general management of staff operations
- Monitor the leases for the Center space, and work with the Program Dean and other designated staff to negotiate lease conditions and/or to search for a new Center space if needed.
- Any other task or duty as assigned or required
- Graduate degree in a relevant academic discipline required; doctoral degree strongly preferred
- Five to 10 years of progressively responsible managerial experience
- Relevant management experience in study abroad
- Teaching experience at the university level greatly preferred
- Excellent interpersonal and communication skills
- Familiarity with the nature, organization, and customs of higher education in Germany and the U.S.
- Ability to work well with students from U.S. colleges and universities
- Near-native fluency in both written and spoken German and English required
- Excellent administrative, organizational, and problem-solving abilities
- Excellent team-building skills
- Experience in the development and management of complex budgets; not-for-profit budget management experience desirable
- Strong commitment to international education, intercultural issues, and a strong interest in student affairs preferred
- Interest in the academic and intercultural growth of university students
- Student-centered philosophy and sensitivity to issues of diversity
- Must be able to lawfully accept employment in Germany at the time that an offer of employment is extended
- Ability to travel to other regions of Europe and to the U.S. on occasion
- Background check required
Disclaimer: This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The duties above are not to be considered a complete list of duties and responsibilities assigned to this position.
A background check may be conducted, based on responsibilities, as a condition of employment.
This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The duties above are not to be considered a complete list of duties and responsibilities assigned to this position. Temporary modifications to provide reasonable accommodations do not waive any essential functions of the job requirements.
Open until position is filled.
No phone calls or emailed status inquiries accepted.
How to Apply:
In order to be considered, all applicants must submit an application including cover letter, resume and salary requirements by clicking ‚Apply Now‘ at the upper right side of this page.
Please visit http://www.iesabroad.org/study-abroad/about/employment for more information about working at IES Abroad.
Equal Opportunity Employment:
The Institute for the International Education of Students, IES Abroad, is committed to a policy of nondiscrimination and equal opportunity for all persons, regardless of race, color, religion, creed, caste, gender, gender expression, gender identity, sexual orientation, disability, age, marital status, national origin or ancestry, ethnic origin, or veteran status in employment, educational programs or activities, and admissions. We are an equal opportunity employer and encourage applications from all qualified candidates. We treat people with respect; fully utilizing employee’s abilities and promoting work force diversity.