Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic development and post-crisis stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.
Creative Associates seeks a Reporting Officer for its Berlin office. Under the supervision of the Monitoring, Evaluation and Reporting Manager, the Reporting Officer will work closely with the Program team to generate and maintain the program’s information and communication needs. In a quick response environment driven by client demand, the Reporting Officer will utilize the information from program reporting, reporting from short-term technical advisors reports, and other information from the field to compile appropriate information products on program status and impact, requests for information (RFI), regular deliverable reports, research reports, update online monitoring platforms, and produce ad hoc reports on how program implementation and status is responsive to particular issues.
The position is based in Berlin, Germany through July 31, 2019.
The Reporting Officer is supervised by the Monitoring, Evaluation and Reporting Manager and will supervise up to four team members.
- Serve as the focal point for all the project’s information and communication needs coming from the Syrian field team;
- Monitor project activities, situational updates, political updates and other international assistance inside assigned area of reporting to inform project strategy and program impact;
- Review weekly reports from project field officers and short-term technical advisors and provide contextual comments on the information provided to contribute to the final weekly report deliverable;
- Recognize any deficiencies in reporting and work with relevant personnel to gather missing information;
- Use weekly reports to provide input into an online monitoring and research platform that the project uses to track information;
- Report program status and impact to several audiences and through a variety of formats including but not limited to weeklies and quarterlies;
- Provide regular mentorship and guidance to field staff to ensure quality reporting;
- Translate reports and project documents from Arabic to English and from English to Arabic, as requested;
- Contribute to monitoring and evaluation activities as requested;
- Provide guidance and support to media components of activities, as applicable;
- Coordinate with the Program team on activity trackers to ensure activities, commitments and disbursements are captured;
- Utilize critical inputs, feedback, and assessments to inform changes in the program;
- Participate in the best practices working group within the program; and
- Perform other duties as assigned.
Required Skills & Qualifications:
- A minimum of three (3) years of demonstrated experience in related work reporting on the Syrian conflict for international donors;
- Experience working with an international development organization and knowledge of reporting procedures, best practices, guidelines and tools for communications or MIS;
- Knowledge of U.S. Government and other donor contracts, cooperative agreements, and grant regulations. Should be resourceful in using technology, research skills, and relationship building and, with minimal supervision, be able to manage high volume work flow;
- Must be familiar with Microsoft Office, have good writing skills in English, and have experience in writing reports on short deadlines. Experience in reporting, political journalism, and political analysis will be an advantage;
- Native-level or near-fluent English written and verbal communication skills; fluency in Arabic is required;
- Previous experience working in the Middle East and on transition programs in insecure environments is desirable; Experience working on Syria is required;
- Proficiency with relevant software, such as MS Office and other data management systems; and
- Authorization to work in Germany.
Desired Skills & Qualifications:
- Experience working in a fragile/transitional state environment or security-challenged environments;
- Advanced degree in a relevant field desired, but not required; and
- Local and regional candidates are strongly encouraged to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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