Job #: req9910
Organization: World Bank
Sector: External Affairs & Corporate Relations
Term Duration: 1 year 0 months
Recruitment Type: Local Recruitment
Required Language(s): English
Preferred Language(s): German
Closing Date: 11/6/2020 (MM/DD/YYYY) at 11:59pm UTC
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
The ETC is based in Berlin.
Country Dialogue with Germany and Austria
The ETC is part of the ECR Europe team of country counselors, which aims to advance the development agenda of the World Bank and of the international community across the Western European capitals. Each member of the team works on one specific country or country cluster and, at the same time, contributes to the Global Part 1 and European Country Dialogue.
Specifically, the Country Dialogue with Germany and Austria aims to:
• Improve the mutual understanding and respect between the World Bank, Germany and Austria;
• Increase the financial, political, institutional, and intellectual support of bilateral institutions in both countries for the World Bank’s multilateral work.
European Media Team
The ETC is also a member of the World Bank’s European Media Team (EMT), which is responsible for managing relationships with and outreach to European journalists. The EMT answers daily inquiries and requests from journalists, arranges interviews, handles strategy and logistics for events involving media, drafts and/or pitches outreach materials, monitors World Bank media coverage, prepares daily news summaries, and maintains media databases and contact systems of European media.
The EMT and ECREU’s Country Counselors are jointly responsible for the overall outreach to the media as well as media monitoring and strategy in Western Europe. The EMT also works closely with World Bank Headquarters, the External and Corporate Affairs Vice Presidency, and the regional and network Vice Presidential Units (VPUs), to define strategy and pool intelligence.
Duties & Accountabilities
Country Dialogue with Germany and Austria
The ETC reports to the International Affairs Officer, who also heads the Berlin Office. The overall work program of the Berlin Office is supervised by the Paris-based Special Representative and Director of the World Bank’s ECR Vice Presidency.
The ETC is expected to play an active role in supporting the Country Dialogue with Germany and Austria, including:
• Assisting with planning, coordinating, and implementing outreach activities of the World Bank in Germany/Austria;
• Supporting briefing and research needs on political and economic issues concerning the two countries;
• Contributing to maintaining a continuous dialogue across relevant constituencies in both countries.
Specifically, the ETC is expected to handle the following tasks (under the close supervision and guidance of the International Affairs Officer):
• Planning and Program:
- Help identify counterparts, partners, priorities and thematic foci for the World Bank’s outreach in Germany/Austria,
- Assist in the overall implementation, focusing on key constituencies in Germany/Austria, including media, government and parliament, NGOs, academia and think-tanks, and the business community.
- Help identify opportunities for timely and relevant briefings by the World Bank to these core constituencies in the two countries.
• Research, Analysis and Briefing:
- Assist with the preparation of in-depth German and Austrian political and economic analyses for World Bank management and staff, taking into consideration the impact of national policies, trends, and attitudes on a country’s bilateral and multilateral aid program.
- Assist with the preparation of briefings for meetings between World Bank management/staff and counterparts, including the World Bank Spring and Annual Meetings, World Bank staff visits to Germany/Austria, and any other briefing requests.
- Assist with the preparation of daily political and economic updates on developments in Germany/Austria, as well as country profiles.
- Assist with the evaluation of risks and opportunities of German/Austrian development policy and its potential impact on World Bank programs.
- Serve as first point of contact for German and Austrian inquiries into the WBG.
- Under appropriate guidance from the International Affairs Officer, liaise and maintain relationships with key partners in the area of development policy and assistance.
• Visits and Events:
- Help organize events, seminars and conferences and/or, if applicable, WBG staff participation in events, seminars or conferences in Germany/Austria.
- Organize and manage logistics and schedules of visits of WBG staff to Germany/Austria.
- Provide day-to-day administrative and logistical support, as needed, with regard to all aspects of the Berlin Office work.
European Media Team
Reporting to the International Affairs Officer, and working in close collaboration with the European Media Team, the ETC is expected to handle the following media-related tasks (under the close supervision and guidance of the International Affairs Officer):
• Support media outreach for World Bank staff who are on mission in Germany and Austria, and look out for overall opportunities to strengthen media outreach with media outlets.
• Help distribute, market, and adapt communications products (e.g., news releases, media packets, op eds, PowerPoint presentations, brochures, etc.) that convey consistent strategic messages about the World Bank, its policies and operations to key internal and external groups.
The ETC will ideally meet the following criteria:
• Minimum of a Bachelor’s degree (or equivalent) in international relations/public affairs, communications, political science, marketing, journalism, economics or any other related field. At least 1 to 2 years of relevant practical experience preferred.
• Excellent written and verbal communication skills in English and German.
• Good knowledge of the WBG. Familiarity with the World Bank’s operations, policies and procedures.
• Good knowledge of the economy, culture, institutions, media, regions and political trends in Germany and Austria.
• Strong interest in development issues and strategic communication, the ability to disseminate information effectively and strategically, and strong capacity to think and act strategically.
• Ability to effectively interact with internal and external clients at all levels, and to exercise judgment, tact and discretion in dealing with sensitive and/or confidential matters.
• Basic understanding of communications approaches, tools and methodologies related to planning, executing and monitoring internal and/or external communications campaigns, strategies and programs.
• Excellent sense of initiative, drive for results and client orientation coupled with strong planning and organizational skills.
• Proven ability to work independently as well as under pressure, to multi-task and to adjust priorities in order to achieve results in line with agreed objectives and deadlines.
• Ability and willingness to work well as part of a team in a multicultural environment, and across units within the WBG.
• Proficiency in the Bank’s standard technology packages (Outlook, Word, Excel, PowerPoint), and familiarity with the Internet and web-based research.
• Deliver Results --Takes full ownership to address client needs. Demonstrates initiative, independence and autonomy in addressing client needs in changing business contexts and environments. Has knowledge of department strategy, vision, and goals and can link them to those of the larger organization. Allocates and prioritizes resources according to areas of most urgent need and greatest impact for the client.
• Collaborate Within Teams and Across Boundaries -- Contributes to wider collaborative efforts. Adopts a collaborative approach to improve overall effectiveness outside one’s department and displays an open, helpful attitude toward others. Demonstrates understanding of and acts to incorporate multiple perspectives. Frames thinking/actions with a WBG corporate perspective in mind.
• Lead and Innovate – Initiates changes to work processes to improve efficiency and performance. Applies creativity, flexibility and persistence to develop new approaches. Frames problems and recommends solutions.
• Create, Apply and Share Knowledge --Actively promotes knowledge-sharing. Takes ownership for organization of knowledge-sharing and learning activities. Contributes to the knowledge of the work group and beyond. Uses feedback to develop self and mentor others. Builds personal and professional networks within and beyond the work group.
• Making Smart Decisions – Analyzes data to support and enable decision-making. Anticipates, researches, reviews, and analyzes available data and relevant empirical evidence, including lessons learned. Understands risk and can provide basic assessment using cost-benefit analysis. Uses critical thinking and good judgment to make decisions. Supports decisions, takes action and ensures appropriate follow-up actions are taken.
• Communication Strategy and Execution in International Development -- Assists in research to identify and map project stakeholders or intended audiences; helps leverage tools and methodologies to execute outreach efforts that aim to identify and analyze key stakeholder needs. Helps execute plans by carrying out tasks under supervision; able to utilize tools for feedback monitoring and evaluation.
• Broad Business Thinking -- Keeps informed on business operations. Inquires about the relationship of delivered support/services to the business as it pertains to assigned area of responsibility and related projects. Seeks out relevant information related to clients from available sources including supervisors, peers, clients, intranet/Internet, and documentation.
• Client Understanding and Advising -- Follows through on client inquiries, requests, and addresses problems promptly and non-defensively. Makes decisions to meet the needs of the situation by considering all available resources and information.
• Content Development and Editing -- Drafts, rewrites, or edits simple communication and/or knowledge products with supervision; may coordinate development of portions of more complex material for management review. Can be relied on to complete specific tasks requiring competency to the WBG standard (structure, clarity of ideas, presentation of content). Demonstrates use of this competency and basic familiarity with subject matter area.
• Social Media, Information Channels and Communication Tools Awareness -- Demonstrates good familiarity with and working knowledge of communication channels and tools. Demonstrates strong understanding of WBG's Knowledge Management products.
• Access to Information Policy -- Assists with the distribution, design, and delivery of communications products and other information dissemination activities with no supervision. Contributes to the development of expertise in this competency in others.
• Relationship Management, Political Awareness, and Diplomacy -- Helps to initiate and maintain relationships with internal and/or external constituencies. Maintains and initiates relationships with noncritical, low-risk internal and/or external constituencies to foster strategic partnerships and to strengthen the WBG's overall effectiveness and image or to mitigate reputational risks.
Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.
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